Warranty on Converted Trainers / Pre-Spiked Trainers / Trainers into Cricket Shoes

OX29 provides a 3 month warranty on sole lifting and damage to the sole that we have fitted to the trainers. Such faults are subject to our discretion, where we will judge whether the issue has been caused by our processes, or whether this has been caused by use / misuse.  

The type of sole that is fitted to our trainers, we recommend that these are used for the purpose of batting and fielding only. Those who wish who bowl spin in our trainer spikes, must be aware that doing so puts additional wear and tear into the soles, and this is not something that we can cater for in our warranty. It can be the case that the sole lifts, and we are happy to review such instances. However, when soles have lifted due to bowling, and general foot scraping and dragging, instances like this do not result in successful warranty claims.

Likewise, damage that occurs to the shoe itself, whether this is rips in the upper foot, or stud marks and heavy markings that sometimes occur to the actual foot of the shoe, are not catered for in our warranty.

Our process of stocking spiked trainers, is identifying popular shoes that cricketers are sending to cobblers to get spiked, and stocking these for customers to buy without the lead time. We purchase shoes from within retail in the UK. Once we have modified the sole to turn it into a shoe fit for cricket, we are not able to make warranty claims on faults that may occur to the shoe itself. The customer must be aware of this prior to purchase. We guarantee the soles, but not the shoes itself.