Shipping & Returns

Shipping Policy

Our default shipping partner for items that within large letter size is Royal Mail, this is an untracked service.

​Larger orders will generally be dispatched via Evri or DPD depending on weight, with the heavier items shipping via DPD. These orders ship with full tracking information.

Express orders will also ship via Evri or DPD, however we cannot guarantee same day collection on orders made after 11am. Both Evri and DPD advertise their express service as 1-2 day delivery. While they generally do fulfil delivery within 1 working day, please be aware that occasionally delivery may take 2 days.

We aim to dispatch all orders made before 11am, on the same working day.

​Delivery charges for UK customers are included in the cost of the product(s), however we deduct the initial cost of delivery when processing refunds. 

Rejected deliveries or instances where the customer has given us an incorrect shipping address, we charge £3 to send the items back out once received back with us. 



If you opt to collect your order from our address, your item (s) will be available for 7 days from when you receive the collection notification via email. Some items may take longer to be available for collection, but generally they will be ready within 1 working day. Please let us know if you cannot collect your order in this timeframe, otherwise your order will be cancelled and refunded. 
Please send us a message with when you aim to collect, and we will confirm.


​​International Shipping​

While we organise our website to cater for international orders, please don't hesitate in contacting us regarding any and all orders that will be going overseas from the UK. Let us know what products you want, and we can can get back to you with a shipping quote.


​​Return & Exchange Policy

If you are not satisfied with your purchase, please contact us at your earliest convenience to discuss the issue. We request that all such requests are made within 7 days, and items returned within 14. Though we offer free shipping, when providing a refund, we provide the refund less the cost of shipping the initial order.